Refund policy

🔁 Returns & Exchanges

We want you to love your purchase! If something’s not quite right, we’re happy to help.

  • Returns and exchanges are accepted within 14 days of purchase.

  • Items must be unused, in original condition, and in their original packaging.

  • Buyers are responsible for return shipping costs.

Please inspect your order as soon as it arrives and contact us right away if something isn’t right — whether it’s damaged, defective, or not what you ordered.

📩 You can reach us anytime at shop@wagmelts.com — we’re here to make it right.

Please note: Custom or personalized items are final sale and not eligible for return or exchange unless they arrive damaged or defective.